Job Site Conditions

1) Customer or representative must be on site for the duration of the install. The customer representative must be able to make decisions on issues which may arise during the installation process. They will be required to sign the completion forms and the conclusion of the installation and make final payment if applicable.

2) It is the responsibility of the customer to provide a safe area for our installers to work. There will be many trips between the job site and install truck. The pathway should be clean and clear of debris as well as items of value such as paintings, vases, etc. which may be damaged. Children and pets should not be allowed near the job site until completion.

3) There must be working electric and lighting on the job site. Many power tools are necessary to complete the installation process. Without electric, it will not be possible to complete.

4) Tile Market of Delaware is not licensed to do any plumbing, electrical, or gas work.

5) Dishwashers must be installed in their final resting place and level for our installers to attach to the countertop.

6) It is the customers responsibility to complete all job site requirements prior to install. Job site requirements will have been reviewed with the customer at the time of templating and could include items such as supports, leveling of cabinets, clear access, etc.

7) Although our installers will make every effort to be careful, this is construction, and some things are unavoidable when remodeling and installing new countertops. Accordingly, and as a condition to Tile Market of Delaware performing the requested work, customer acknowledges and accepts that Tile Market of Delaware is not responsible for the following:

• Small dings or scratches to walls, wallpaper, cabinets, trim, and paint
• Damage to existing plumbing, faucets, and disposals
• Damage to existing tile backsplash
• Working condition of appliance which were moved and/or repositioned during the installation process

8) Do not schedule plumbers or any other trade that will touch the countertops for at least 24 hours after the installation. This allowed time for all seams to cure and the silicone used to mount the sink to set completely. Doing this before the 24-hour period ends may result in sink failure. If this occurs, it will be the responsibility of the customer to fix.

9) Installation dates and times are based on our anticipated ability to install your countertops. You will be given a 4-hour time window in which to expect out arrival to installation. However, due to many possible unforeseen issues (manufacturing, travel, installation, etc.) it is possible that these dates and times could change. Please be assured, we want the entire process to proceed as smoothly as possible, but are limited at times with such variables. Tile Market of Delaware is not responsible for compensation due to problems and inconveniences with as a result of such delays.

10) I hereby authorize Tile Market of Delaware to run the balance of contract on the credit card used for deposit on the day of installation.